Meet the team of Business Growth Hub

Richard Jeffery

Director of Business Growth

Richard established the Business Growth Hub which has developed into a £20m per annum enterprise, now employing over 150 people.

Richard currently leads the Hub’s wide range of business support services which include support around funding options, in-depth insights about exploring new markets at home and abroad, supplying expert advice on the latest innovations and digital tech, sustainable growth solutions, and business strategies that shape workforces. He currently manages over £60m worth of publicly backed business support programmes including over £30m of ERDF projects.

Richard has over two decades experience in developing, implementing and evaluating business growth strategies and services. He has worked at various senior levels in the private and public sectors designing and implementing an extensive range of business support services for regional, national and international organisations.

Richard gained extensive international and domestic experience as a management consultant developing and delivering commercial services to private sector high-growth clients. These clients ranged from North of England-based SMEs to global corporations including Cargill Dow, BASF and Burberry.

Chris Greenhalgh

Head of Strategic Development

Joining the Manchester Growth Company in 2011 as the Business Growth Hub Manager, Chris was instrumental in developing the Hub’s growth services, from initial design through to the current level of activity.

Following the significant expansion of the Hub over the last two years, Chris’s current role gives him responsibility for the development of future Hub programmes, Innovation services and partner development. He also supports the contract management of the Hub’s ERDF and RGF funded growth programme.

Chris previously worked at various senior levels in the private and public sectors, designing and implementing business innovation services and finance products at a local, regional and European level.

Janine Smith

Head of Specialist Services

Janine is an experienced operational and development director specialising in managing multi-million-pound successful contracts and programmes both in the public and private sectors in the business support, workforce development and education sectors.

Janine started her career in sales and marketing for a national property development company before moving into teaching where she taught Business and Management Studies. 12 years ago Janine entered the world of business support where she was initially a workforce development adviser before moving into management roles with Business Link and then becoming a director of a Lancashire based enterprise agency.  

Ian MacArthur

Head of Strategic Relationships

Ian joined the GC Business Growth Hub from a Business Improvement Consultant role and he has previously worked at various senior levels within public and third sector organisations, leading national and regional policy and delivery across the environmental, health and regeneration sectors. From 2003 to 2010 he was the Northwest Regional Director for the Groundwork Federation.

In the 1990s he spent four years working for the World Health Organisation operating extensively across Eastern Europe and Central Asia on capacity building and structural reform.

Sallyann Betts

Head of Account Management and Client Engagement

Sallyann heads up the Account Management and Client Engagement team who help ambitious established businesses to achieve their growth targets.

She has a wealth of business growth and marketing experience including over 15 years running her own consultancy business working with a range of businesses from local SME’s to global marketing groups providing essential strategic guidance and support with operational delivery.

Sallyann is a specialist in multi-channel customer engagement strategies having run campaigns for blue chip clients including Kellogg’s, ASDA, Diageo and Britvic and is a Fellow of the Chartered Institute of Marketing and a Member of the Institute of Direct and Digital Marketing with post graduate qualifications from both organisations covering both traditional, direct and digital marketing.

Simon Dickinson

Business Enquiry Advisor

Simon has several years’ experience in business information and research roles, having worked for Chambers of Commerce and Business Links in Bradford, York and Manchester.

Most recently, he worked as a project manager for a local market research agency and for the charity Keep Britain Tidy, where he studied for the Advanced Certificate in Social and Market Research.

As a business enquiry advisor, Simon’s varied experience helps him to diagnose client needs, providing and matching them to the appropriate source of support.

Mike Newton

Business Enquiry Advisor

Mike joined the Growth Hub Enquiry team after spending the previous two years as part of Hub’s Mentoring Team.

Prior to this, he worked as a case owner in customer relations for the North West’s electricity distributor. He has a genuine passion for helping people and strives to provide the best service he can.

Mike has had a great deal of experience making sure compliance is met with governing bodies, having previously worked under OFGEM and European Regional Development Fund (ERDF) projects. He also has extensive experience dealing with businesses from SME’s to large corporations having spent a number of years working for the Greater Manchester Chamber of Commerce as an account manager.