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Improving communication and productivity in the multi-lingual and multi-cultural work place

Date: 19th April 2018
Location: Central Manchester
Time: 8:30am - 12:30pm
Theme: Operational efficiency, Business Strategy, Open new markets & Export

Sorry this event has already taken place - please see our forthcoming events list

Standard Eligibility for all Businesses:

·       Based in Greater Manchester

·       Business 2 business - Business 2 consumer businesses are ineligible due to ERDF guidelines

·       SME - Small or medium enterprise i.e.: less than 249 employees

·       Annual Turnover less than 50 Million Euro, Balance Sheet less than 43 million Euro

Does your business face the challenge of miscommunicating with colleagues and clients whose first language is not English or are from different cultures to your own?

This challenge is often a result of differences in the style of language we use but can also result from the approach that different cultures have to the workplace and interpersonal relationships.

This new workshop is delivered by experts in communication and international education and will:

  •  Help you to understand why problems can arise when we communicate in English and give you the skills to easily adapt your language to ensure you are communicating as effectively as possible
  • Guide you in identifying how different cultures, including your own, might impact your workplace and to show you how you can adapt to enhance communication and ensure high quality productivity in multicultural and multilingual environments

Who should attend?

Leaders, managers and employees in Greater Manchester who work with businesses in other countries and/or have team members or colleagues from different cultures to their own.


The workshop will include interactive group exercises and case studies.


Kellie Noon 

Kellie has lived in Spain and worked across Europe providing language and teacher training for a variety of clients, including business leaders, the military, clinicians, sportspeople and university staff. This has given Kellie first-hand experience of the challenges people can face when not working in their own language, and practical experience of implementing solutions.

Stephen Parkin

Stephen has over 20 years international business experience, working with private companies and universities across the globe. Stephen is an experienced English language teacher and has lived in and delivered in-company and English language training in China, Kazakhstan and Azerbaijan.  His clients have included companies such as DHL City Bank and Pricewaterhousecoopers

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