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People & Change

Date: 8th December 2017
Time: 8:45am - 12:15pm
Theme: Business Strategy, Operational efficiency

Sorry this event has already taken place - please see our forthcoming events list

Change, though inevitable, is complex and a difficult process that is often resisted but without change or without the buy in from key stakeholders a business is at significant risk… so how can it be done well?

This workshop will discuss the people side of change and how to engage employees and others on the change journey. 

There will be an illustration of 5 key elements (awareness, desire, knowledge, ability and reinforcement) that each individual must go through, sequentially when change is implemented.  Each attendee will come to recognise the different positions in the transformation process, using a model that will clarify the current state, the process of transition and how to achieve their desired future outcome.

A series of practical activities will be applied, utilising attendee’s own experience, by encouraging them to exchange ideas.  They will learn to diagnose where a current business initiative may be failing, or where a potential initiative may fail according to the 5 elements already identified.

Attendees will then learn how to accurately measure the barrier points that lead to resisting change. This will ultimately increase the speed of adoption and implementation of new business initiatives. 

Bio of Deliverer


Linda van Cooten

Linda has over 23 years experience of delivering training in various organisations, in both management and non-management roles in life skills, and building resilience. Teaching strategies and skills to empower them to manage change and live more productive lives.

Joan Johnson

Joan has extensive experience of delivering training and coaching in a number of organisations and community groups. This includes over 25 years of lecturing in Psychology and Sociology. Developing courses and projects to empower individuals to feel confident in taking responsibility for their own self-development and therefore embrace change. 

Attendees will learn to:

  • Recognise the importance of addressing the people side of change in order for new business initiatives to be fully accepted and implemented by employees.
  • Identify an individual’s personal position in a change process, according to the 5 essential elements that are necessary for change to take place.
  • Identify the emotional barriers to change and the importance of resistance within the change process.
  • Use a scientific framework to accurately measure each of the barrier points that lead to resistance.
  • Apply practical solutions to deal with each barrier point.



08:45 - 09:00 Arrival & registration
09:00 - 09:30 Introduction, H&S, Expectations, Aims & Objectives
09:30 - 10:00 Overview of the people of side of change and illustrate the transformation process
10:00 - 10:30 Practical exercise in the change experience addressing personal experience of change
10:30 - 11:00 Demonstrate the framework (the 5 elements) for enabling and sustaining change
11:00 - 11:30 Practical exercise - complete a personal diagnostic chart of barriers to change
11:30 - 12:00 Group exercise - explore practical solutions to address barriers to change
12:00 - 12:15 Q&A & Close

Where is it?

Central Manchester

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