Customer Service Masterclass (3)
Date: 24th May 2016
Location: M1 6EU
Time:
9:30am -
4:00pm
Theme:
Business Strategy, Open new markets & Export, Start a business
Sorry this event has already taken place - please see our forthcoming events list
The Customer Service Masterclass will cover
- How to develop the right type of relationship with your customers
- How to talk to and understand your customers better
- How to deal with and learn from complaints
How to understand customers’ journeys and where your product/service fits.