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This page was updated on 30 November 2021.


Under the government's roadmap to easing national COVID-19 restrictions, non-essential retail has been allowed to reopen from 12 April.

To support the industry to reopen safely the extended daily opening hours for non-essential retail will continue with shops having the flexibility to open until 10 pm Monday to Saturday.

These venues should continue to take all necessary steps to manage the spread of coronavirus and keep protecting their staff and customers. The government has updated its relevant Working Safely guidance to provide further support to individuals who work in or run shops, branches, stores or similar environments.

While shops and branches are not legally required to collect customer contact details, doing so will help the NHS Test and Trace. For more information on how you can enable visitors to check in to your venue, visit the government website. 

From 30 November 2021, customers and staff in public-facing areas in shops, shopping centres (malls and indoor markets) and certain other settings are legally required to wear a face covering.  


To support businesses and individuals working in the sector which has been one of the most impacted sectors during the COVID-19 pandemic facing a series of financial and operational pressures, we have developed this toolkit to help you access a series of resources and business support.


Coronavirus Job Retention Scheme Coronavirus Job Retention Scheme

Our guide to the Job Retention Scheme to inform your business planning

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Redundancy during COVID-19 Redundancy during COVID-19

This guide provides information on planning, the redundancy process and support for employers and employees.

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Accessing Social Welfare Benefits Accessing Social Welfare Benefits

Find out the latest information on claiming benefits during the COVID-19 outbreak.

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Skills support Skills support

Resources to support skills and training in the emerging economy

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Business support

Financial Support Financial Support

Financial support available for business during the coronavirus pandemic

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EmployGM EmployGM

EmployGM can help you promote your immediate vacancies and provide you with a bespoke recruitment service to help you fill them.​​

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Employment Legal Advice Employment Legal Advice

New service launched to help individuals across Greater Manchester to access free employment-related legal support.

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Skills Support for Employment Skills Support for Employment

Improve your skills and knowledge, boost your confidence and access to a wide range of employers and exclusive job opportunities.

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The information provided is meant as a general guide only rather than advice or assurance. GC Business Growth Hub does not guarantee the accuracy or completeness of this information and professional guidance should be sought on all aspects of business planning and responses to the coronavirus. Use of this guide and toolkit are entirely at the risk of the user. Any hyperlinks from this document are to external resources not connected to the GC Business Growth Hub and The Growth Company is not responsible for the content within any hyperlinked site.