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Customer Service Masterclass (5)

Date: 24th November 2016
Location: Central Manchester
Time: 9:30am - 4:00pm
Theme: Business Strategy, Open new markets & Export, Start a business

Sorry this event has already taken place - please see our forthcoming events list

The Customer Service Masterclass will cover

  • How to develop the right type of relationship with your customers
  • How to talk to and understand your customers better
  • How to deal with and learn from complaints

How to understand customers’ journeys and where your product/service fits.

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