The GC Business Growth Hub wishes to appoint a service provider to deliver a review of the Innovation Growth Service. The service is directed at owners, directors and senior managers in trading businesses with the ambition and potential for growth and the capacity to create jobs and increase turnover/sales. The service aims to help those with innovation potential to overcome barriers to growth that hold back new product and service innovation. This includes, opening up access to external sources of expertise and facilities, such as in universities and embedding the necessary know how that will enable a business to innovate more effectively in the future.
Specific tasks to be performed and reported against by the supplier:
1) Identification and evaluation of target market
2) Market needs/demand – survey data, evaluation of assist data/diagnostics
3) Review of current service(s)/product(s) to identify areas for improving the customer experience and impact
4) Recommendations for service development – products and underlying skills requirements
5) Small-scale user group evaluation with clients.
6) Put forward revised assets/content.
7) Outline likely messaging and design of client materials
Period of Contract and Value of Tender:
Project must be completed no later than December 2018 and the budget for this project is between £25,000 and £33,000 inclusive of VAT.
In the event that further funding becomes available, and the report identifies area for further review, GM Business Support Limited may commission a further related review with the winning provider.
The contract period will be for an initial period of 4 months, with an option, to be exercised at GM Business Support Limited sole discretion for an additional period of 12 months.
The maximum spend on this contract will not exceed £60,000 inclusive of VAT.
Deadline for Receipt of Tender: Tenders must be submitted in the required format and be returned by 1.00pm, Wednesday 8th August 2018.
ITT Documents: You are required to make your ITT submission via The Growth Company In-tend e-tendering platform. You are required to complete a basic registration as a supplier on the In-tend Supplier Platform at the following web address: https://in-tendhost.co.uk/manchestergrowthcompany/aspx/Home
Please note that all mandatory fields (highlighted in yellow on the In-Tend Portal) must be completed in order to register your organisation.
Once registered, you must log into the system, express your interest in the opportunity on In-Tend and automatically download the ITT documentation. Your ITT submission will be made on the In-tend Portal.