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Consultative Questioning for Professional Services Leaders: Interactive Training Session

Winning More Business 13.01.2026

 

Great client conversations are at the heart of business development in professional services.

Whether you're developing new opportunities, deepening existing client relationships, or helping clients make complex decisions, the quality of your conversations can have a direct impact on trust, influence and commercial outcomes.

This interactive training session - Winning More Business Through Better Client Conversations: Consultative Questioning for Professional Services Leaders - explores how effective questioning can help sales leaders, founders and directors within professional services move beyond traditional sales conversations to become trusted advisors. Combining insights from psychology, communication and decision-making, the session will examine how meaningful dialogue helps uncover client needs, strengthen relationships and create greater value.

Through a combination of peer-to-peer learning and interactive exercises, you will learn how to adopt a more consultative approach to client engagement, using purposeful questioning to build trust, generate deeper insight and support business growth. The session will also enable you to implement new sales processes, explore new markets and boost productivity.

Eligibility Criteria:

Professional Services businesses employing 10 or more people based in Greater Manchester.

Delivered by:

Tim Hewitt, a Business Advisor within the Growth Team. Tim is a qualified L&D Consultant, former Head of People and Culture, business owner, and experienced sales professional, bringing a well-rounded and credible commercial perspective.

By the end of this session, you will be able to:

• Identify opportunities to strengthen client relationships through more effective conversations.

• Apply a consultative approach to uncover deeper client needs, challenges and opportunities.

• Utilise questioning and listening techniques to build trust, increase influence and support business growth.

This interactive training session will help you to implement new sales processes, explore new markets and boost productivity.

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