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Customer Service Masterclass (2)

Date: 25th August 2015
Location: The St. James's Club, 45 Spring Gardens, Manchester, M2 2BG
Time: 9:30am - 4:00pm
Theme: Business Strategy, Open new markets & Export, Start a business

Sorry this event has already taken place - please see our forthcoming events list

The Customer Service Masterclass will cover:

  • How to develop the right type of relationship with your customers
  • How to talk to and understand your customers better
  • How to deal with and learn from complaints
  • How to understand customers’ journeys and where your product/service fits

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