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Social Media- You’ve got a social media account… what next?

Date: 20th September 2017
Location: Eccles
Time: 10:00am - 4:00pm
Theme: Digital & Technology

Sorry this event has already taken place - please see our forthcoming events list

The session will introduce you to the very latest evidence about the use of social media by businesses and talk you through what has been shown to work, and what hasn’t. We’ll show you quickly how to get to grips with the unwritten etiquette of social media, how to create a strategic approach which delivers clear business benefits, how to choose the right platform for you, and how to avoid tweeting about your dinner.

You’ll leave the day with an outline of your social media strategy, lots of tips and tricks to try and a good understanding of the different platforms.

Ruth Thomas from Ruby Star Associates will lead you through the masterclass, introducing you to the latest evidence about what really works for businesses and drawing on experience from the thousands of small businesses that the multi-award winning team at Ruby Star Associates have supported to grow and thrive.

This is a highly interactive session which includes evidence-informed facilitation exercises. There is an outline agenda but this will be shaped and varied based on the needs of the businesses at the session. It is useful if you come to the session with a clear idea of what you need to get out of it for your business, so we can adapt the session accordingly.

All participants will receive a workbook with notes, examples, exercises and resources to allow them to continue to develop their learning after the session. 

"Great trainer, friendly. Lots of valuable information"

"Very useful ideas I can start to use"

"All you need to know about Social Media"


Ruth has a background in facilitation and training for blue chip companies and is an expert in customer service and a whizz with digital marketing and social media. Over the years she’s worked with some big brands, grown her own company and advised others on how to grow their business. She has a real eye for an opportunity and is great at helping clients to find the untapped potential in their team or business model. Ruth is part of the team at Ruby Star Associates - an organisation which specialises in business growth.


8.30am - 9.00am


Arrival, registration and refreshments, opportunity to network with other participants.

10.00am - 11.00am

Welcome, Expectations and Key Concepts

Introductions, expectations for the day, setting the scene for the masterclass and introduction to the key concepts for the day.

11.00am – 11.30am


Short break

11.30am – 12.30pm

Introductions to the platforms – social media for business success

This session will introduce the pros and cons of the social media platforms, show you how to get started and how to up your game and increase your productivity when you are up and running.

12.30pm – 1.30pm


Lunch and networking

1.30pm – 2.30pm

Social Media Etiquette

What are the unwritten rules of social media? What should you never do? What are the tips and tricks that all businesses should know about. When is it OK to cheat?

2.30pm – 3.00pm



Short break

3.00pm – 4.00pm

Strategy Planning

Working with others (and with input from the facilitator) you’ll devise an outline social media strategy to get you started There is also time for questions, answers and ideas.

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