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Customer Service Masterclass

Date: 10th February 2015
Location: Central Manchester, England.
Time: 9:30am - 4:00pm
Theme: Business Strategy, Open new markets & Export, Start a business

Sorry this event has already taken place - please see our forthcoming events list

The Customer Service Masterclass will cover:

  • How to develop the right type of relationship with your customers
  • How to talk to and understand your customers better
  • How to deal with and learn from complaints
  • How to understand customers’ journeys and where your product/service fits


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