Retail Programme Manchester/Salford/Trafford






6:00 pm - 9:00 pm


Warren Bruce Court, Warren Bruce Rd, Stretford, Manchester, M17 1LB

Sorry this event has already taken place - please see our forthcoming events list

This event has been rescheduled to begin on 7 February. If you would like to register your interest in attending this programme there is a direct booking link if you click here.

Your customers are smart; you need to make sure you are too. Trends in retail, customer behaviour and marketing move fast!

Successful retail and business-to-consumer businesses make sure they keep up-to-date with the latest approaches and techniques to ensure that they win and keep loyal customers and grow sustainably.

A new specialist Retail programme has been developed and will show you how to grow your business-to-consumer business by:

  • Understanding the latest research and trends in how customer behave now, and learning how to make the most of this to retain and delight customers
  • Exploring how to make the use of digital tools and marketing techniques to acquire profitable customers
  • Using retail specific approaches like Pop-up shops, EPOS, stock control and flash sales
  • Building strong relationships with partners, staff and communities to position your business for growth
  • Developing robust growth strategies and monitoring approaches to increase your turnover and margins.

This course has been developed by a team of retail and business-to-consumer specialists who between them have:

  • Worked as consultants supporting growth at brands including: Virgin, Sainsbury’s, WH Smith, and Volkswagen
  • Launched and grown their own multi-million pound retail business in 2 years, starting on a market-stall
  • Worked for major retail brands including Tesco, BT, O2 and Skipton Building Society
  • Managed successful restaurants and retail brands
  • Supported hundreds of small business-to-consumer businesses to grow, thrive and survive.

Every trainer delivering this course brings first-hand experience of what it means to be an entrepreneur in this very challenging and increasingly competitive marketplace.

This programme is made up of four 3 hour sessions in the evening covering –

  • Customer Experience and Retention
  • Customer Acquisition and Digital Marketing
  • Partners and Supply Chain
  • Growth Strategies and measurement

Who should attend?

If your retail (B2C) business is looking to grow and you are likely to create at least one job in the next 6-12 months you may be eligible for a fully-funded place on this programme. Please contact to find out more.

Please note that this is a Programme of Events and full commitment to all 4 sessions is required.  Cohort 2 covers businesses based in Manchester, Salford, Trafford and the dates scheduled are – 24/1/17, 7/2/17, 21/2/17, 7/3/17

Based in Bolton, Wigan or Bury? Click here to register for the Retail Programme in your area.

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