Business Growth Case Study: Modus Visual Media

Modus Visual Media is a Manchester based graphic design company. Damian Faulkner set up the business just before the banking crisis hit in 2008, and immediately faced a number of challenges. He tells us how support from the Business Growth Hub has helped him to double staff numbers, increase turnover and develop an invaluable network.

Modus Visual Media is one of many thriving media companies now operating out of Manchester. Acting as a one-stop shop for graphics and marketing services their clients include social housing providers, universities, hotel chains, schools and colleges and the construction industry regeneration partners.

Founder Damian Faulkner set the company in 2008, up just two months before the banking crisis hit. He told us about the journey his company has been on and how the Business Growth Hub services have been able to help.

“Modus was born in 2008 with help from the Willow Park Housing Trust's Enterprise Initiative Scheme and a £35,000 start up loan from the bank. We specialised initially in providing design, signage and print products for the social housing and university sector, providing general marketing support for the day-to-day needs of these organisations.

“Work is varied, often unique and usually required at the last minute so we've adapted our processes to provide rapid turnaround without compromising on quality. 12 months ago we were trading from a small serviced office environment and constantly struggling with cash flow and managing what was already becoming rapid growth.

“Through our connections with the Wythenshawe Regeneration Team we were referred to the Business Growth Hub and supported in our application for one of the 25 places on the 10,000 Small Businesses Growth Programme sponsored by The Goldman Sachs Foundation and delivered by Manchester Metropolitan University (MMU). We have recently completed the programme and it has given us a great bank of knowledge and tools to manage our growth.

“We now face the future armed with a network of resources and contacts to help us succeed. Six months ago we moved into our new manufacturing premises and have doubled staff numbers to eight and are approaching a turnover of £500,000. Another key benefit of the Business Growth Hub's input is the development of our business network, which includes both peer support networks and new business opportunities.

“Without the support and advice offered through the Business Growth Hub and the 10,000 Small Businesses Programme we would still be growing organically and struggling to achieve our ambitions of bringing jobs to the Wythenshawe Regeneration Area. We’re now able to build our own business and also invest back into our area as we have a strong focus on 'social responsibility', working with the local young people to run a magazine design project and supporting several charity and community-based activities by giving them access to our resources. “

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